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    1. IT Security Experts Expecting Cyber Attacks

      IT Security Experts Expecting Cyber Attacks

      Okta’s recently-released "Security Business Agility" report shows that around two-thirds of the surveyed companies expect a data breach within the year, unless their legacy security solutions get upgraded. While hackers and cyber criminals are always upgrading and finding new ways to overcome security solutions, companies that fall behind in their own security become easier and easier targets.

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      Mentions: BYOD Security
    2. UCaaS and CPaaS Merging

      UCaaS and CPaaS Merging

      Once upon a time there were two totally separate industries: unified communications as a service (UCaaS), the application; and communications platform as a service (CPaaS), the platform. But the distinction between these services is getting fuzzy.

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    3. Increasing Millennial Feedback Through Live Chat Customer Service

      Increasing Millennial Feedback Through Live Chat Customer Service

      While age is perhaps the biggest factor in the preference for live chat, it is actually an extremely successful customer service tool overall. An ATG Global Consumer Trend study (PDF) found that 90 percent of customers consider live chat helpful.

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    4. Alcatel-Lucent Enterprise Announces New Communications Business Strategy

      Alcatel-Lucent Enterprise Announces New Communications Business Strategy

      Alcatel-Lucent Enterprise (ALE) has a new head of its Communications Business Division, and he’s bringing a new strategy with him. Matthieu Destot has been appointed as Executive Vice President and General Manager for the aforementioned division, and will work to help ALE provide a “Personalized Connected Experience.”

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    5. Alcatel-Lucent Enterprise Releases New OpenTouch Suite

      Alcatel-Lucent Enterprise Releases New OpenTouch Suite

      Alcatel Lucent Enterprise (ALE) has released the latest version of its Alcatel Lucent OpenTouch Suite, providing new capabilities and innovations. The latest version, 2.1.1, is available globally, and is intended to offer a more personalized experience for users.   The

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    6. Atos Announces Acquisition of Unify

      Atos Announces Acquisition of Unify

      Atos, an IT services company located in France, is making a move on the Unified Communications market, with an offer to acquire Unify for €340 million ($371 million). With this acquisition, Atos aims to expand its range of digital offerings and enhance its portfolio of services for enterprise customers, better meeting the growing demand for UC.

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      Mentions: Services Mobility
    7. Gartner Magic Quadrant for UC Results – Customer View is Very Different

      Gartner Magic Quadrant for UC Results – Customer View is Very Different

      We thought we would provide some feedback on the Gartner Magic Quadrant for Unified Communications from a customer view (whether large enterprise, government; or a small business like FOX GROUP that uses various UC apps every day).

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      Mentions: Mobility
    8. Nadella Bites the Bullet on Nokia and Apple Still Rules in the Enterprise

      Nadella Bites the Bullet on Nokia and Apple Still Rules in the Enterprise

      In what can’t be deemed a surprise, Microsoft CEO Satya Nadella last week announced the company will take a $7. 6 billion write-down on its $9.4 billion investment (81% of the initial value) in Nokia and will be laying off some 7,800 workers. While industry analysts estimate that over 90% of the Windows Phone devices that have been sold carry the Nokia (now “Microsoft”) label, clearly former CEO Steve Ballmer’s plan to emulate Apple’s strategy of controlling both the mobile device hardware and software could not save Microsoft’s Quixotic vision for Windows Phone. To ...

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      Mentions: Microsoft Apple
    9. Embedding Communications in Applications

      Embedding Communications in Applications

      The key to more utilization is to embed the UCC capabilities into the applications and business processes we use to do our jobs, making it easy to access these capabilities. If UCC becomes a natural part of the way we work, and is part of the applications we use to do our jobs, then its usage will skyrocket.

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    10. Is the Velocity of Change Impacting your Business Communications - Uc Solution?

      Is the Velocity of Change Impacting your Business Communications - Uc Solution?

      UCStrategies has identified Business Communications Operations Management (BCOM) as the category of products and services designed to enable organizations to deal with this new sophistication and complexity. To better understand how BCOM impacts organizations, read more here.

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      Mentions: Services
    11. 2015 Cloud UC Predictions

      2015 Cloud UC Predictions

      The strongest growth segment for UC has been cloud UC. 2015 is poised to deliver more of the same strong growth, due to several trends and opportunities I predict will become reality. Here are my 2015 cloud UC predictions.

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      Mentions: BYOD Mobility
    12. Planning for the Best UC Experience? Follow the Millennials

      Planning for the Best UC Experience? Follow the Millennials

      As UC continues to evolve under the UCStrategies definition, “Communications integrated to optimize business processes,” I can’t help but think where UC will ultimately end up and what it will look like. I believe we've seen just “the tip of the iceberg” of what UC will eventually become.

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    13. Bridging the User Expectation Gap in Enterprise UC

      Bridging the User Expectation Gap in Enterprise UC

      Many organizations are struggling with the perceived benefits versus the reality of changing their existing network architecture. While the benefits are clear in terms of innovation and flexibility, the challenge is, “How do I alter my network infrastructure to realize those benefits at a pace and a budget that I can afford?” One approach is a hybrid model that encompasses SDN-enabled infrastructure and non SDN-enabled infrastructure.

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      Mentions: SDN Mobility
    1-24 of 129 1 2 3 4 5 6 »
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