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    1. IDG Contributor Network: A glimpse into the future of the IT organization

      IDG Contributor Network: A glimpse into the future of the IT organization

      Welcome to ITSM and Beyond, a new blog inspired by honest conversations with CIOs and the fundamental way they have pursued transformative information technology and IT Service Management (ITSM) strategies.

      It must be human nature to attempt to be a prognosticator, since it seems we are constantly trying to predict the future. Sometimes it’s something simple and immediate, such as predicting tomorrow’s weather.

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      Mentions: Services
    2. How to decide between cloud, on-premise and As-a-Service

      Although vendor-written, this contributed piece does not advocate a position that is particular to the author’s employer and has been edited and approved by Network World editors.

      Deciding whether and how to use cloud computing is a complex, and made all the more complicated by the overwhelming number of vendors and products. What’s more, hybrid and multicloud approaches blur the lines between the cloud and on-premise deployment options.

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    3. The real reason shadow IT is so widespread

      The real reason shadow IT is so widespread

      At your company, who’s responsible for what technology is bought and implemented?

      It’s a critical question, with deep implications for how your company leverages technology to get things done and drive competitive advantage. A recent survey from Spiceworks takes a stab at answering this question. But while the survey offers a number of insights, it leaves out perhaps the most important constituency in the procurement process.

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    4. SDN solves a lot of network problems, but security isn't one of them

      SDN solves a lot of network problems, but security isn't one of them

      As the digital enterprise struggles to find the best security solutions to defend their ever-expanding networks, many are looking to next generation tools that offer interoperability capabilities.

      Software defined networking (SDN) holds lots of promises. By consolidating the control planes of multiple devices into a single controller, that controller becomes the omnipotent decision maker over the entire network.

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      Mentions: SDN Security
    5. IDG Contributor Network: 7 best practices for securing your cloud service

      IDG Contributor Network: 7 best practices for securing your cloud service

      As enterprises move their applications and data to the cloud, executives increasingly face the task of balancing the benefits of productivity gains against significant concerns about compliance and security.

      Security in the cloud is not the same as security in the corporate data center. Different rules and thinking apply when securing an infrastructure over which one has no real physical control.

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    6. 12M connected cars gives General Motors a massive IoT fleet

      12M connected cars gives General Motors a massive IoT fleet

      Steve Schwinke has worked on OnStar at GM in a variety of roles for some 20 years, watching the service evolve from a customer benefit into a full fledged connectivity mesh that helps the automotive giant improve its vehicles.  Now Director of Advanced Development, Schwinke recently talked to Network World Editor in Chief John Dix about OnStar as an IoT platform.

      How has OnStar evolved over the years?

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      Mentions: Network World
    7. Machine learning proves its worth to business

      Machine learning proves its worth to business

      Machine learning couldn’t be hotter. A type of artificial intelligence that enables computers to learn to perform tasks and make predictions without explicit programming, machine learning has caught fire among the hip tech set, but remains a somewhat futuristic concept for most enterprises. But thanks to technological advances and emerging frameworks, machine learning may soon hit the mainstream.

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      Mentions: Amazon
    8. Augmented and virtual reality to see aggressive growth by 2021

      Augmented and virtual reality to see aggressive growth by 2021

      Augmented and virtual reality are catching on, even if it is still early days for both.

      While some analysts at Strategy Analytics worry there aren't enough engaging 360-degree VR movies and other content on the market, IDC analysts said there are plenty of early business-focused rollouts of AR to justify optimism.

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      Mentions: Facebook Microsoft
    9. IDG Contributor Network: Adoption of voice-first assistants expected to skyrocket

      IDG Contributor Network: Adoption of voice-first assistants expected to skyrocket

      Amazon’s voice-first assistant technology could be worth billions for the e-tailer in just a few years, says an investment bank quoted by Fox News last week. RBC Capital Markets says Alexa could trigger $10 billion in revenue for Amazon by 2020.

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    10. Robots are just as plagued by security vulnerabilities as IoT devices

      Robots are just as plagued by security vulnerabilities as IoT devices

      An analysis of robots used in homes, businesses and industrial installations has revealed many of the same basic weaknesses that are common in IoT devices, raising questions about security implications for human safety. The robotics industry has already seen significant growth in recent years and will only further accelerate.

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      Mentions: Security
    11. IDG Contributor Network: AI as advisor, not magician

      IDG Contributor Network: AI as advisor, not magician

      In 2009, Google introduced Gmail Autopilot.

      “As more and more everyday communications take place over email, lots of people have complained about how hard it is to read and respond to every message. This is because they actually read and respond to all their messages.”

      Autopilot replied to email as if it were actually you. It included an authenticity control panel to adjust for "tone, typo propensity, and preferred punctuation."

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      Mentions: Facebook Microsoft
    12. The 7 security threats to technology that scare experts the most

      The 7 security threats to technology that scare experts the most

      What happens if a bad actor turns off your heat in the middle of winter, then demands $1,000 to turn it back on? Or even holds a small city’s power for ransom? Those kinds of attacks to personal, corporate, and infrastructure technology were among the top concerns for security experts from the SANS Institute, who spoke Wednesday during the RSA conference in San Francisco.

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      Mentions: Security
    13. Toyota funds AI research to build autonomous cars

      Toyota funds AI research to build autonomous cars

      Toyota is partnering with Stanford University and the Massachusetts Institute of Technology to research artificial intelligence and robotics in order to bring greater autonomy to Toyota cars.

      The car maker will contribute US$50 million over five years to two research centers that are being set up at Stanford and MIT. However, don't expect a computer to completely drive your Camry any time .

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    14. Savings in the cloud: How to find them and when to make your move

      Savings in the cloud: How to find them and when to make your move

      C-level executives are increasingly calling on IT to investigate cloud options. In fact, according to Gartner, 90% of organizations are looking into crafting a cloud strategy. There are, in fact, significant economic advantages to be found in the cloud. But despite the potential benefits, you need to look carefully before you leap.

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      Mentions: Network World
    15. IoT network builders sign up partners for small devices

      IoT network builders sign up partners for small devices

      There’s a land grab happening now between networks to link small, battery-powered IoT devices.

      If countless forecasts are true, there will soon be a lot more tiny, low-power devices like sensors out in the world. The 2G networks that connected many of these to the cloud are gradually going away and newer, more specialized networks are emerging. Vendors are pushing different LPWANs (low-power, wide-area networks) to do the job and trying to get more users and network operators on their side.

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    16. 7 Reasons your cloud will fail

      7 Reasons your cloud will fail

      Although vendor-written, this contributed piece does not advocate a position that is particular to the author’s employer and has been edited and approved by Network World editors.

      According to Gartner, a company with a corporate “no-cloud” policy in 2020 would be as rare as a company today operating without Internet. IDG estimates that 70% of enterprises are running at least one application in the cloud today and that number is projected to reach 90% in the next 12 months.

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    17. IDG Contributor Network: Clouds may not reign supreme

      IDG Contributor Network: Clouds may not reign supreme

      The funny thing about pendulums is that they love to swing. There are plenty of examples, from politics to nutrition, but computing cycles also illustrate this cycle.

      The mainframe computer was a centralized model, with access through dumb terminals. PCs enabled distributed client/server computing. Now we are swinging back to centralized computing, with dumb smartphones connecting back to robust cloud-services. Enterprises are shuttering their data centers and moving to cloud services.

      Most of yesterday’s applications (CRM, ERP and UC) are moving toward the cloud. But the swing back to a distributed model is inevitable. The Internet of Things ...

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