1. Articles in category: Business Telephony

    1-24 of 44 1 2 »
    1. 3 Tips from HITEC on Choosing the Right Hotel Technology | By Fee Naaijkens

      3 Tips from HITEC on Choosing the Right Hotel Technology | By Fee Naaijkens

      As an independent hotelier, you don't want to buy 10 different hotel technology solutions. You need to spend your money wisely, and invest only in those technologies that will add value to your business and, importantly, grow your profits. But how can you know which hotel technology will accomplish this?

      Read Full Article
      Mentions: Education
    2. Cybersecurity Landscape: Putting Threats into the Context of Technology Infrastructure Trends

      Cybersecurity Landscape: Putting Threats into the Context of Technology Infrastructure Trends

      Organizations today are facing cybersecurity challenges that are multi-faceted, with a threat landscape that is rapidly evolving. Threats are intelligent, autonomous and increasingly difficult to detect, with new ones emerging and old ones returning with enhanced capabilities. Malicious actors work hard to keep innovating, and their persistence pays off.

      Read Full Article
    3. 10 Principles for Leading the Next Industrial Revolution

      10 Principles for Leading the Next Industrial Revolution

      How can you prepare your company -- whether it is large or small -- to play a leading role in the next industrial revolution, the one that is caused by large-scale digital technology? How can you take advantage of your existing strengths while developing the digital prowess and personal skill that you need? 10 principles can help senior executives navigate the opportunities and uncertainties.

      Read Full Article
    4. 12M connected cars gives General Motors a massive IoT fleet

      12M connected cars gives General Motors a massive IoT fleet

      Steve Schwinke has worked on OnStar at GM in a variety of roles for some 20 years, watching the service evolve from a customer benefit into a full fledged connectivity mesh that helps the automotive giant improve its vehicles.  Now Director of Advanced Development, Schwinke recently talked to Network World Editor in Chief John Dix about OnStar as an IoT platform.

      How has OnStar evolved over the years?

      Read Full Article
      Mentions: Network World
    5. Machine learning proves its worth to business

      Machine learning proves its worth to business

      Machine learning couldn’t be hotter. A type of artificial intelligence that enables computers to learn to perform tasks and make predictions without explicit programming, machine learning has caught fire among the hip tech set, but remains a somewhat futuristic concept for most enterprises. But thanks to technological advances and emerging frameworks, machine learning may soon hit the mainstream.

      Read Full Article
      Mentions: Amazon
    6. Augmented and virtual reality to see aggressive growth by 2021

      Augmented and virtual reality to see aggressive growth by 2021

      Augmented and virtual reality are catching on, even if it is still early days for both.

      While some analysts at Strategy Analytics worry there aren't enough engaging 360-degree VR movies and other content on the market, IDC analysts said there are plenty of early business-focused rollouts of AR to justify optimism.

      Read Full Article
      Mentions: Facebook Microsoft
    7. IDG Contributor Network: Adoption of voice-first assistants expected to skyrocket

      IDG Contributor Network: Adoption of voice-first assistants expected to skyrocket

      Amazon’s voice-first assistant technology could be worth billions for the e-tailer in just a few years, says an investment bank quoted by Fox News last week. RBC Capital Markets says Alexa could trigger $10 billion in revenue for Amazon by 2020.

      Read Full Article
    8. African telcos prioritise emerging opportunity to stay afloat

      African telcos prioritise emerging opportunity to stay afloat

      Telcos across Africa are focusing on effectively maximising the return on investment from data and monetising emerging opportunities such as the Internet of Things (IoT) to remain competitive and afloat.

      Read Full Article
      Mentions: Services SDN
    9. Hybrid Cloud Platforms Accelerate Growth of Asia-Pacific Hosted IP Telephony and UCC Service Providers, notes Frost & Sullivan

      Hybrid Cloud Platforms Accelerate Growth of Asia-Pacific Hosted IP Telephony and UCC Service Providers, notes Frost & Sullivan. The Asia-Pacific Unified Communications and Collaboration (UCC) services market has entered the high-growth zone, with service providers making concerted efforts to expand their service portfolios to meet the different requirements of vertical and horizontal customers.

      Read Full Article
      Mentions: Services Mobility
    10. Mobile search rates for hotels reach huge level

      Mobile search rates for hotels reach huge level

      Mobile searches for budget hotels outweigh those for luxury properties – but the latter is growing fast.

      This is one of a number of findings from a huge study by Sojern, using both its own data and that from Google, examining search and booking trends across mobile and desktop devices.

      Searches at the economy end of the scale in hotels now come 73% from a mobile device.

      Midscale properties are at 62%, upscale are 53% and luxury at 45%, the data from throughout 2016 showed.

      Read Full Article
    11. Hotel data quality should not be subsumed by the quantity

      Hotel data quality should not be subsumed by the quantity

      The Chinese hospitality industry has the same tech challenges as its global peers, including how to take advantage of ongoing developments in cloud computing, big data and APIs.

      With hotels running property management systems, booking engines, revenue management tools and social media monitoring platforms, among others, the need to aggregate this data in a business-efficient manner is vital.

      Read Full Article
    12. AccorHotels touts local services in ongoing diversification strategy

      AccorHotels touts local services in ongoing diversification strategy

      AccorHotels boss Sebastien Bazin wants to use the 4,100 hotels in the group to provide local services to people living in the surrounding neighbourhoods. He has been looking at the group’s capital and labour intensive business, with some 240,000 staff, and comparing it to capital and labor light businesses such Airbnb and Uber and inevitably, their market capitalisations.

      Read Full Article
    13. Toyota funds AI research to build autonomous cars

      Toyota funds AI research to build autonomous cars

      Toyota is partnering with Stanford University and the Massachusetts Institute of Technology to research artificial intelligence and robotics in order to bring greater autonomy to Toyota cars.

      The car maker will contribute US$50 million over five years to two research centers that are being set up at Stanford and MIT. However, don't expect a computer to completely drive your Camry any time .

      Read Full Article
    14. IoT network builders sign up partners for small devices

      IoT network builders sign up partners for small devices

      There’s a land grab happening now between networks to link small, battery-powered IoT devices.

      If countless forecasts are true, there will soon be a lot more tiny, low-power devices like sensors out in the world. The 2G networks that connected many of these to the cloud are gradually going away and newer, more specialized networks are emerging. Vendors are pushing different LPWANs (low-power, wide-area networks) to do the job and trying to get more users and network operators on their side.

      Read Full Article
    15. Top 3 ways to optimize your hotel operations costs

      Top 3 ways to optimize your hotel operations costs

      The hotel industry may be in great financial shape, but that doesn’t mean hoteliers have the luxury of overspending at the property level. Eliminating wasteful costs is always important, and one way smart managers can potentially reduce operational expenses is by utilizing an updated, cost-efficient PMS.

      Read Full Article
    16. Old networks can hobble IoT, even in tech paradise

      Old networks can hobble IoT, even in tech paradise

      IoT isn’t all brand-new, cutting-edge technology. In fact, some of it’s already suffering through painful upgrade cycles.

      A case in point is the system that tells transit passengers in the tech hub of San Francisco when the next train or bus will arrive, which recently began sending out wildly inaccurate forecasts on many lines.

      Why? Because most trains and buses had been communicating with AT&T’s 2G network, which was decommissioned on Jan. 1.

      Read Full Article
    17. Do You Need a Traditional Office Phone Anymore? | Cio

      Do You Need a Traditional Office Phone Anymore? | Cio

      When you get a new phone system, you also get new desk phones for every employee. But with today’s mobile, geographically dispersed workforce, it’s possible your employees don’t need an office phone anymore. If you’re looking for a phone system replacement, consider these five questions that will help identify the types of phones you need in a new communications solution. 1.

      Read Full Article
      Mentions: Microsoft
    1-24 of 44 1 2 »
  1. Unified Access from Alcatel-Lucent Enterprise = seamless user experience
  2. Categories

    1. Industries:

      Education, Government, Healthcare, Hospitality, Manufacturing, Small Business, Transportation
    2. Technology Trends:

      Agile IT, Automation, Big Data, Business Intelligence & Analytics, Business Transformation, BYOD, Consumerization of IT, Digital Business, Digital Collaboration, Digital Transformation, Everything as a Service, Industry Reports, Internet of Things, IP Video, IT & Technology as a Service, IT Simplification, Mobility, Personal Cloud, Shift to Consumption Models, Tech Terms & Acronyms, Technology Evolution, The role of SIP, User Experience, WebRTC
    3. Business Strategies:

      Business Process, Business Strategy, Customer Service, Financial Models, IT as a Service, IT Management, IT Service & Support, Knowledge Management, Marketing & Sales
    4. ALE Technology Strategies:

      Application Fluent Network, Cloud, Convergence, Networking as a service, SDN, Security, Unified Access, Virtualization
    5. Technologies:

      DECT, Ethernet, Intelligent Fabric, IPv6, Link Aggregation, Network Access Control, Power over Ethernet, Smart Analytics, SPB, uNP, Virtual Chassis, Virtual Machine, Virtual Network Profiles, Voice over IP, Wireless LAN
    6. Solutions:

      Business Telephony, Cloud Communication, Customer Service, Data Center, Hardened Ethernet, Mobile Campus, Mobility, Network on Demand, Small & Medium Business, Unified Communications
  3. Popular Articles

  4. Organizations in the News

    1. (2 articles) Education