Alcatel-Lucent Enterprise expands its mobile campus solution to deliver high-performance WiFi and LAN access
It’s a case of good news/bad news for the travel app industry. The good news is that people are using apps to book travel more often than ever. The bad news is that the travel app space is highly competitive.
Although the hospitality management industry has not traditionally been considered a tech-forward industry, new technologies have very much shaped the hotel experience over the years. Many of these “innovations” are things that you may not consider to be high tech, such as in-room bathrooms and phones.
Evaluate Weigh the pros and cons of technologies, products and projects you are considering. The five unified communications apps you need -- voice, video, messaging, conferencing and mobility -- help organizations construct well-rounded collaboration plans.
According to a research report released by Technavio, the global connected car market is expected to reach USD 144.95 billion by 2020 and growing at a CAGR of more than 32%.
Augmented and virtual reality are catching on, even if it is still early days for both.
While some analysts at Strategy Analytics worry there aren't enough engaging 360-degree VR movies and other content on the market, IDC analysts said there are plenty of early business-focused rollouts of AR to justify optimism.
Amazon’s voice-first assistant technology could be worth billions for the e-tailer in just a few years, says an investment bank quoted by Fox News last week. RBC Capital Markets says Alexa could trigger $10 billion in revenue for Amazon by 2020.
Mobile searches for budget hotels outweigh those for luxury properties – but the latter is growing fast.
This is one of a number of findings from a huge study by Sojern, using both its own data and that from Google, examining search and booking trends across mobile and desktop devices.
Searches at the economy end of the scale in hotels now come 73% from a mobile device.
Midscale properties are at 62%, upscale are 53% and luxury at 45%, the data from throughout 2016 showed.
With the personal computer OS, browser and smartphone wars behind us, vendors including Amazon, Apple, Google and Microsoft are setting sights on AI devices. Here’s what hospitals need to know now about the emerging technologies.
By When making communications endpoint device decisions, it often comes down to the use case.
If we want to explore what UC/UCC evolves to be, we have to focus on multiparty connections -- collaboration -- alone.
Mobile technology like smartphones will be changing in ways many users can't even imagine today, and much of this change will come from trends such as the rise of the Internet of Things (IoT), augmented reality (AR), and virtual reality (VR).
All too often the latest gadget is a solution looking for a problem that doesn't exist. You won't believe (we still can't believe) the piece of utter rubbish at number one in our list of the most useless gadgets of all time.
A recent EyeForTravel white paper, Understanding the Travel Consumer’s Path to Purchase, focused on the how, where and why of the decisions people make before they book and as a result revealed that more than half of visitors to travel websites are now using mobile as part of their path to purchase . While this stat might seem high, we shouldn’t be surprised!
Often lacking with enterprise mobility initiatives is a clearly articulated management view of what needs to be secured.
The whole idea of IoT is to connect more things, including devices far from a company’s data centers or maintenance crews. For enterprises that have things all over the world, vendors and service providers are starting to look at the big picture.
Hotel management systems are invaluable to many hospitality organizations. The introduction of cloud-based systems, the use of SaaS and mobile integration are enhancing these important tasks in a way that not only benefits the guest but are having a much more significant impact for hotel staff. Here’s how:
6 Reasons Mobile Security is Critical for Enterprises 6 Reasons Mobile Security is Critical for Enterprises Admin. Mobile Devices Bring Your Own Device, or BYOD , is a relatively new business approach to technology. The days of issuing employees company-owned laptop computers, cell phones and pagers are largely over.
Technology is advancing at a faster pace than ever before, and this is changing both the expectations of customers’ and how businesses interact with their customers. The hospitality industry is no exception and, even though it is often viewed as a slower adopter of technology, hoteliers continuously look for the latest innovations, which would enable them to improve operational efficiencies and customer satisfaction.
As we have evolved into a mobile generation, businesses also need to be mobile. Many hoteliers are unaware that employee-facing technology has the greatest potential to not only enable employees to work better and smarter therefore improving daily operations but also help provide a better guest service.
When you get a new phone system, you also get new desk phones for every employee. But with today’s mobile, geographically dispersed workforce, it’s possible your employees don’t need an office phone anymore. If you’re looking for a phone system replacement, consider these five questions that will help identify the types of phones you need in a new communications solution. 1.
Don't expect to find a standard old guest room phone on your night table.
BYOD room phones, inconceivable a decade ago, are likely inevitable in the future. Hotels are increasingly creating smartphone-friendly environments with extensive Wi-Fi coverage, in-room audio, and solutions for intended for smartphones, mobile charging solutions, and property apps. The Winery Hotel, and its use of technology from ALE, is on the leading edge, but more will follow.
![Don’t expect hotel guests to hang on for long [infographic]](https://d112vpovu2xa8r.cloudfront.net/portal_alcatellucent_curatasite_com/media/1JMaLIavupcu4ax_100x100.jpeg)
Alice, the hotel services app, has done a little research into how long consumers should have to wait for a response from hotel staff to guest communications via various channels.
The company, (startup pitch here), surveyed US frequent travellers to find what’s a reasonable length of time for a hotel guest to wait for a response with differences according to channel – text, email, via app or from within social media.
Amadeus has pinpointed four areas where it sees the most change in the travel industry and travel distribution in the next decade.
A report put together, for Amadeus, by the London School of Economics and Political Science, talks in detail about the four areas chosen after studying current “disruptive factors” including consumer behaviour, mobile, big data and artificial intelligence, regulation and travel risk.
