1. Articles in category: Consumerization of IT

    1-24 of 162 1 2 3 4 5 6 7 »
    1. Fashion meets technology: A new era in wearables evolution

      Fashion meets technology: A new era in wearables evolution

      Ten years from now, when we read about technology history, 2017 will be seen as a turning point in the evolution of wearables — when fashion met technology. Luxury brands used to think about novel fabrics, materials and designs when discussing technology advancements for their watches, glasses, hand bags and clothing.

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    2. Hotel in-room tech raises a glass to automatic wine

      Hotel in-room tech raises a glass to automatic wine

      The hi-tech guest experience in hotel rooms has so far been limited mainly to just a handful of items. Guests can automatically open or close the curtains, watch TV on their bathroom mirrors, stream a device to the big television, toggle the temperature from a tablet, book activities and services, etc. But the tech is now shifting to how guests can manage the food and beverage element of their in-room experience.

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      Mentions: Services
    3. Don’t expect hotel guests to hang on for long [infographic]

      Don’t expect hotel guests to hang on for long [infographic]

      Alice, the hotel services app, has done a little research into how long consumers should have to wait for a response from hotel staff to guest communications via various channels.

      The company, (startup pitch here), surveyed US frequent travellers to find what’s a reasonable length of time for a hotel guest to wait for a response with differences according to channel –  text, email, via app or from within social media.

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      Mentions: Services
    4. Customer Loyalty Isn't What It Used to Be

      Customer Loyalty Isn't What It Used to Be

      The Internet and digital tools such as advanced search engines, review sites, price comparison apps, and social media platforms have changed how consumers make purchasing decisions. And the traditional means through which companies built up loyalty -- points and perks programs and advertising -- are no longer as effective as they once were.

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      Mentions: Apple
    1-24 of 162 1 2 3 4 5 6 7 »
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