1. Articles in category: Consumerization of IT

    1-24 of 163 1 2 3 4 5 6 7 »
    1. Data isn’t just extra baggage – handle it with care

      Data isn’t just extra baggage – handle it with care

      For most travel companies, data is the aeroplane that’ll fly them into a consumer’s inbox, psyche and wallet. With the growing desire from consumers for an exotic social media cover photo parading some adventurous holiday location to show off to friends/followers mixed with the increase in cheaper chartered flights, the travel sector is experiencing an influx of customers wanting the perfect getaway.

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      Mentions: Services
    2. Fashion meets technology: A new era in wearables evolution

      Fashion meets technology: A new era in wearables evolution

      Ten years from now, when we read about technology history, 2017 will be seen as a turning point in the evolution of wearables — when fashion met technology. Luxury brands used to think about novel fabrics, materials and designs when discussing technology advancements for their watches, glasses, hand bags and clothing.

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    3. Hotel in-room tech raises a glass to automatic wine

      Hotel in-room tech raises a glass to automatic wine

      The hi-tech guest experience in hotel rooms has so far been limited mainly to just a handful of items. Guests can automatically open or close the curtains, watch TV on their bathroom mirrors, stream a device to the big television, toggle the temperature from a tablet, book activities and services, etc. But the tech is now shifting to how guests can manage the food and beverage element of their in-room experience.

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      Mentions: Services
    4. Don’t expect hotel guests to hang on for long [infographic]

      Don’t expect hotel guests to hang on for long [infographic]

      Alice, the hotel services app, has done a little research into how long consumers should have to wait for a response from hotel staff to guest communications via various channels.

      The company, (startup pitch here), surveyed US frequent travellers to find what’s a reasonable length of time for a hotel guest to wait for a response with differences according to channel –  text, email, via app or from within social media.

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      Mentions: Services
    1-24 of 163 1 2 3 4 5 6 7 »
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