1. Articles in category: User Experience

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    1. Turning IoT hype into reality

      Turning IoT hype into reality

      Turning IoT hype into reality Turning IoT hype into reality Only through multilayer architectures, new hybrid networking approaches, and real cross-industry collaboration can enterprises make the most of IoT Published: October 31, 2016 6:17 AM Gartner analysts forecast that 6.4 billion connected ‘things’ will be in use worldwide in 2016, up 30% from 2015, and reaching close to 21 billion by 2020.

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      Mentions: Mobility
    2. A pre-launch history of Facebook at Work

      A pre-launch history of Facebook at Work

      A pre-launch history of Facebook at Work More like this What does Microsoft Hololens Enterprise Edition offer business that other... Credit: REUTERS/Dado Ruvic Facebook is about to release its much-anticipated business collaboration service. Here's a look back at the last 20 months of Facebook at Work's growing pains, partnerships, pilot programs and delays. Email a friend Use commas to separate multiple email addresses From Your message has been sent.

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    3. Why every tech pro should learn to code

      Why every tech pro should learn to code

      Coding is one of the hottest skills on the tech market. According to a recent survey from Burning Glass, programming jobs are growing 12 percent faster than the average. According to the survey in 2015 there were seven million job openings that required coding skills.

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      Mentions: Education
    4. Your enterprise network – on demand

      Your enterprise network – on demand

      Today, companies and firms, whatever their size or business model, need to stay connected. However, the cost of their network equipment is often not in line with their real use. Obtaining a network infrastructure that meets business demands and adapts to their actual needs is an important challenge. Keeping costs in line with the ups and downs of the business is also an ongoing challenge.

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    5. Mobility is Driving the Unified Communications Market

      Mobility is Driving the Unified Communications Market

      The market for unified communications (UC) solutions is big, and growing bigger as more companies discover the unique ability to keep a connected and collaborative workforce that stays pace with modern communications. UC is a broad term, and it generally refers to all types of calls and multimedia messages managed by an individual user for business processes.

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    6. Health insurer dedicates IT group to work with Digital Experience team

      Health insurer dedicates IT group to work with Digital Experience team

      Sean Radlich is Manager of Digital Experience at HealthNow New York, one of the leading health insurance companies in upstate New York servicing about a million members. Headquartered in Buffalo, NY, the company operates BlueCross BlueShield of Western New York (Buffalo), BlueShield of Northeastern New York (Albany), Health Now Brokerage Concepts (Blue Bell, PA) and Health Now Administrative Services (across the Northeast US and California).

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      Mentions: Network World
    7. A Strategist's Guide to Industry 4.0

      A Strategist's Guide to Industry 4.0

      Industrial revolutions are momentous events. By most reckonings, there have been only three. The first was triggered in the 1700s by the commercial steam engine and the mechanical loom. The harnessing of electricity and mass production sparked the second, around the start of the 20th century. The computer set the third in motion after World War II.

      Is it too soon to proclaim that the fourth industrial revolution, spurred by interconnected digital technology, has begun?

      Major innovations in digital technology are maturing and transforming the energy and manufacturing industries. Robotics, 3D printing, data analytics, the Internet of Things, and digital ...

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    8. Radical Intimacy and the Smartphone

      Radical Intimacy and the Smartphone

      Many companies are unprepared for the level of connection that the smartphone is bringing them. It raises a fundamental issue involving user interface -- an issue that is not just technological, but that concerns the nature of human relationships. 

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    9. OTT and Cloud Communications, the ALE Way

      OTT and Cloud Communications, the ALE Way

      A hybrid approach to communications provides a promising twist on familiar over-the-top and cloud stories.

      The over-the-top wave is surging, with communications and collaboration app roll-outs for enterprise teams. Alcatel-Lucent Enterprise's (ALE) Rainbow app is representative of the OTT trend, but also part of a much bigger story about where ALE is heading.

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    10. Linking mobile apps and beacons will change travel for the better

      Linking mobile apps and beacons will change travel for the better

      Imagine this – you make it through airport security okay but you’re not looking forward to your cramped economy seat on the five hour flight. But as you approach your gate, your airline’s mobile app lets you know a platinum seat upgrade is now available.

      NB: This is a viewpoint by Stephanie Lynn Trunzo, chief operating officer and chief digital officer at PointSource.

      You secure the ticket and pre-order an in-flight meal through the app as well – maybe this flight won’t be so terrible after all.

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    11. BYOD continues to add challenges for IT leaders

      BYOD continues to add challenges for IT leaders

      You'd be hard-pressed to find someone in the working world who doesn't have a mobile device. How are mobile devices affecting productivity?

      Overwhelmingly, the study found that a majority of workers report using at least one mobile device throughout the day to get work done. Whether it's to tap out a quick email on the go, or taking notes during a call, people are turning to their smartphones and tablets more than ever before.

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    12. Your Employees' User Experience Should Be a Strategic Priority

      Your Employees' User Experience Should Be a Strategic Priority

      Companies everywhere pay too little attention to the messages sent from their own IT systems to their employees -- messages about productivity and commitment that can make or break an enterprise. 

      User experience matters.

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      Mentions: Services Amazon
    13. How healthcare systems can become digital-health leaders

      How healthcare systems can become digital-health leaders

      The potential of digitization is well understood, yet healthcare systems are struggling to convert ambition into reality. Here’s what we recommend.

      Health systems around the world clearly recognize the potential of digital health: over the past decade, they have invested heavily in national e-health programs. Yet most have delivered only modest returns when measured by higher care quality, greater efficiency, or better patient outcomes.

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    14. Beat time constraints, Competition and bring great User Experience

      Beat time constraints, Competition and bring great User Experience

      ALE was a Software-as-a-Service [SaaS] early adopter. Our first SaaS trial was for Customer Relationship Management [CRM] with Salesforce way back in 2008. The business benefited from two key business enablers which were:

      • the possibility to shorten time-to-market and
      • not having to have to invest in additional infrastructure while offering employees and customers an advanced and unmatched user experience.
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    15. Alcatel-Lucent Enterprise Releases New OpenTouch Suite

      Alcatel-Lucent Enterprise Releases New OpenTouch Suite

      Alcatel Lucent Enterprise (ALE) has released the latest version of its Alcatel Lucent OpenTouch Suite, providing new capabilities and innovations. The latest version, 2.1.1, is available globally, and is intended to offer a more personalized experience for users.   The

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